Refund Policy for 99imperial.com Ltd

At 99imperial.com Ltd, we strive to provide exceptional digital marketing services to our clients. We understand that sometimes circumstances may arise where a refund is necessary. This Refund Policy outlines our guidelines and procedures for requesting and processing refunds.

Refund Eligibility

In order to be eligible for a refund, the following conditions must be met:

• The refund request must be made within 30 days of the purchase date.
• The refund request must be submitted in writing to our customer support team at support@99imperial.com.
• The service for which the refund is being requested must not have been fully delivered or completed.

Refund Process

Once we receive your refund request, our customer support team will review the request and assess its eligibility. If the request meets the refund criteria, we will process the refund within 14 business days.

Please note that refunds will be issued using the same payment method used for the original purchase. If the original payment method is no longer available, we may require additional information to process the refund.

Refund Exceptions

There are certain situations where a refund may not be granted:

• If the service has been fully delivered or completed.
• If the refund request is made after the 30-day refund period.
• If the refund request does not meet the eligibility criteria mentioned above.

Customer Support

If you have any questions or concerns regarding our refund policy, please contact our customer support team at support@99imperial.com. We are here to assist you and address any issues you may have.

Thank you for choosing 99imperial.com Ltd as your digital marketing partner. We value your trust and will continue to provide you with exceptional services.